Tristan Malcolm is one of our proud volunteers, and has been since February 2014. A high school student at Churchill High School, Tristan is a committed volunteer, coming to MHC twice a week to brighten the days of patients and residents.
On Wednesdays, Tristan greets patients at the new Buhler Eye Care Centre during the day, and in the evenings plays table bowling with residents in Misericordia’s Interim Care Unit, providing companionship and entertainment that is very appreciated!
On Fridays, Tristan is on-hand to assist patients and provide support in Urgent Care, whether that means providing comfort by handing out warm blankets for waiting patients, or helping a patient or family member to find their way when they come to visit Urgent Care. These gestures of kindness and compassion go a long way for patients and visitors, who are often very grateful for a friendly and helpful person present in their time of need.
MHC has ties to family and friends for Tristan,
“I have a family member who has been helped by Dr Penner at the new Buhler Eye Care Centre, my older sister was born here, and I have had family come here for other health care needs, and now I want to give back to this community,” says Tristan of why he chose to volunteer at MHC.
Tristan offers this advice to future volunteers, “It’s essential as a volunteer to stay updated on what is happening in the Health Centre, because in the role of Ophthalmology Patient Greeter and Urgent Care Ambassador, it’s important to give the right information to a patient or visitor.”
Volunteers like Tristan help to elevate the level of compassionate care at Misericordia, providing comforts, kindness, and helpfulness for patients, visitors, and families.
It is through the kindness and generosity of volunteers that we create not just a health care system, but a health care community.